Office Assistant

Role Overview & Responsibilities

Office Assistant (Sales and Marketing)

Salary: £25,000 – 27,000 DOE

Location: Perth

Benefits: Private Health Policy, Bonus and Share Options

My client supplies high quality plant-based health and wellness products to customers and distributors online and via their shops located in three prime locations in Scotland. A real success story they are constantly building more connections with customers and distributors and have a wide range of products to support their continuing growth.

They work with businesses big and small across several sectors that include pet stores, health supplements stores and online distributors. They pride themselves on trust, integrity, and quality, placing customer satisfaction above all else to offer peace of mind in a rapidly growing industry.

Role Overview

This is a small but rapidly growing business and as such the role holder will need to be flexible and resilient, being able to assist with a variety of tasks. The main purpose of the role, however, will be for digital marketing with a view to raising the company’s online presence, supporting the administration and sales support functions and maintaining a high level of customer service at all times.

Duties and Responsibilities

Digital Marketing

• Creating and managing content across a variety of digital platforms, including social media and websites.

• Maintaining business website, including but not limited to updating stock levels and adding new stock.

Sales Administration

• Processing online orders from a variety of sources including Voyager CBD and eBay.

• Responding to queries on the shared ‘sales’ email inbox.

• Packaging and posting online orders and orders from the sales team.

• Customer service, including carrying out courtesy calls to customers, gaining feedback and advising on products.

• Use of EPOS to record stock movements (training provided).

• Liaising with shops to fulfil their stock requirements and, on occasion, delivering this stock and other supplies to the shops.

• Assisting in the preparation of Trade shows/fairs.

Production/Manufacturing Support

• Assisting the team in the labelling and boxing of products, either for our stock use or for shipment to customers

Office Support

• Greeting visitors.

• Answering telephone and dealing with customer queries.

• General office assistance.

Person Specification

• Digital Marketing experience

• Proficient in Adobe Illustrator or similar design software

• Customer service experience

• Team player

• Flexible ‘can do’ attitude

• Proficient in the use of Microsoft Office packages

• A genuine interest in the industry

Job Type: Full-time

Salary: £25,000.00-£27,000.00 per year

Benefits:

• Company events
• Company pension
• Employee discount
• Free parking
• On-site parking
• Private medical insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Performance bonus

Work Location: One location