Senior on-site IT Support Engineer
Role Overview & Responsibilities
Sharp IT Services has an excellent new career opportunity based in Mayfair, London for a Senior On-Site IT Support Engineer position.
Key Responsibilities
The Senior On-Site IT Support Engineer will be based at one of our client sites and will assist with the day-to-day IT support for the client alongside a remote Helpdesk Team.
An average day will be diverse and offer an opportunity to learn a multitude of technologies, by investigating and resolving a variety of requests working closely with the Helpdesk Team.
- Own, update and progress tickets so the client is confident their issue will be investigated and actioned.
- Responsible for meeting agreed Key Performance Indicators to maintain a consistent high standard of service across Sharp IT Services.
- Take an active role in personal and team development to increase technical proficiency and increase productivity.
Skills and Qualifications
- Technical knowledge and experience of IT and IT support with on-site experience.
- Intermediate knowledge of Microsoft Server and Desktop Operating Systems.
- Intermediate knowledge of Microsoft Cloud Technologies (365 and Azure)
- Excellent written and verbal communication skills to effectively communicate with both technical and non-technical audiences.
- A good understanding of Virtualisation, Networking, Firewalls and Cyber Security.
- Good understanding of Antivirus Software and backup issues.
Benefits
- 23 days of holiday, rising to 26 days + bank holidays
- Private healthcare and life insurance
- Dental and critical illness cover
- O2 discounts
- Study support
- Discounted gym membership
Do you have what we’re looking for? Please apply with your latest CV and we’ll be in touch.
Job Types: Full-time, Permanent
Benefits:
- Additional leave
- Company pension
- Cycle to work scheme
- Free or subsidised travel
- Gym membership
- Health & wellbeing programme
- Life insurance
- Private dental insurance
- Private medical insurance
- Referral programme
- Sick pay
- Store discount
Schedule:
- Monday to Friday
Work Location: In person
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This job listing for Senior on-site IT Support Engineer at Sharp UK was indexed, structured, and verified by the NovaJobs Career Intelligence Desk. All compensation estimates and job descriptions are reviewed to ensure compliance with equal employment standards in the United Kingdom (Equality Act 2010).
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