Customer Service
Role Overview & Responsibilities
- Responding to customer query
- Escalating problems to the technical team or other members of the product team
- Updating customer information in the company database
- Providing information about new and existing products and services
- Tracking and processing new orders and refunds
- Making sales and processing payments, when necessary
- Performing administrative tasks as assigned by the Supervisor
Job Type: Full-time
Salary: £20,000.00-£24,000.00 per year
Benefits:
- Company events
- Company pension
- Free parking
- Gym membership
- Life insurance
- On-site parking
- Private medical insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Liverpool: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- customer service: 2 years (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Frequently Asked Questions
How do I apply for the Customer Service position at Adapt (UK) Training Services Limited?
Click the “Apply for this Position” button on this page to submit your details directly to Adapt (UK) Training Services Limited's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Liverpool, England with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.