1st/2nd Line Support Engineer

1st/2nd Line Support Engineer
Watford
£25,000 – £37,500

An established Microsoft gold partner who has been in business for over 30 years are now on the lookout for a 1st line and a 2nd line technician due to client expansion and exceptional growth. This is a great chance to join a business which will allow you to undertake a mixture of project and support duties from day one. This company prides themselves on their close-knit, friendly team environment. Could you be the next to benefit from this?

You will be providing technical support remotely for the business’s external clients. Your duties will include resolving and escalating tickets, involvement in some exciting projects (rollouts, migrations etc), logging and updating IT support issues as well as having time out of your normal day to take part in personal and development sessions.

There are excellent opportunities for progression internally and you will be promoted in line with experience gained. There are no set dates for this, however, your salary will increase with your responsibilities and your earning potential is limited only by yourself.

Benefits

• 25 days holiday plus the Bank Holidays.
• Free on-site parking
• Pension scheme
• Modern, new office
• Option for hybrid working
• Salary increases per exam pass
• Paid for exams tailored to you needs (Microsoft)
• Dedicated training days / times
• Yearly company trip away

As well as a good financial package and an encouraging workplace, the company also boasts an infrastructure of constantly updated technologies that you will be working with.

Their current Technology stack includes some of the below:

• Azure
• Windows Server 2008-2016
• Windows 7-10
• Exchange / Office 365
• Hyper-V / VMware
• Active Directory
• Networking skills

This job would suit an ambitious IT Engineer who is looking to take the next step in their career and work with amazing technologies daily. The learning potential here is incredible and you have the support you need amongst the team to move through the ranks speedily and successfully. Please send your CV if you think this one would suit you! Tom@ Allegiance Technology . co . uk

Job Types: Full-time, Permanent

Salary: £25,000.00-£37,500.00 per year

Benefits:

• Company events
• Company pension
• Employee discount
• Free parking
• Life insurance
• On-site parking
• Private medical insurance
• Store discount
• Wellness programme

Schedule:

• Day shift
• Holidays
• Monday to Friday
• No weekends

Supplemental pay types:

• Bonus scheme
• Commission pay
• Loyalty bonus
• Performance bonus
• Yearly bonus

Work Location: One location