Role Overview & Responsibilities

Senior Account Manager – Medical Affairs

Location: London /Hybrid

Are you an experienced Medical Communications professional looking to take the lead on high-impact Medical Affairs programmes for a growing Women's health account?

We're looking for a Senior Account Manager to join our team, supporting an exciting and evolving therapy area where innovation, strategic thinking, and scientific excellence come together. This is an opportunity to partner closely with clients, leading the delivery of impactful medical affairs initiatives that help shape scientific exchange and improve patient outcomes.

With opportunities to partner with clients onsite, this is an exciting role offering both variety and visibility.

What You'll Do

As Senior Account Manager, you'll help drive the delivery of complex medical affairs programmes while building, collaborative client relationships.

You will:

• Lead the delivery of strategic medical affairs programmes from planning through execution
• Be a trusted client partner, provide proactive advice, and ensure exceptional service
• Manage a variety of medical affairs deliverables including advisory boards, steering committee meetings, congress activities and symposia
• Oversee the development of scientific slide decks, strategic communication platforms, digital medical education projects, and other medical affairs deliverables
• Coordinate teams including scientific, editorial, creative and digital colleagues to deliver high-quality work on time and within budget
• Manage project timelines, budgets, forecasts and financial performance across multiple workstreams
• Identify risks early and implementing practical solutions to keep programmes on track
• Provide leadership and mentor to more junior team members, supporting their growth
• Contribute to account growth by identifying opportunities to expand programmes and strengthen client partnerships
• Support process improvements and share best practice across the wider team

What We're Looking For

You'll bring experience managing complex medical affairs programmes within a medical communications agency and be confident leading client relationships.

You'll have:

• Previous experience in a Medical Communications agency, in a Senior Account Manager or experienced Account Manager role
• Experience delivering Medical Affairs programmes
• Experience managing medical affais deliverables
• Excellent project and financial management skills, with experience managing budgets and forecasting
• Outstanding organisational skills and the ability to manage multiple priorities simultaneously
• Strong communication and stakeholder management skills with confidence working directly with global pharmaceutical clients
• Experience mentoring and developing junior team members
• A proactive, collaborative approach with a passion for delivering exceptional client service

Why Join Us?

This is an opportunity to work on a high-profile account within an exciting and rapidly evolving therapy area, partnering with clients who value collaboration and strategic thinking.

You'll enjoy:

• Working on innovative and strategically important Medical Affairs programmes
• Opportunities to attend international congresses, client meetings and onsite workshops
• A collaborative and supportive team culture where your ideas are valued
• Exposure to a broad range of medical affairs deliverables
• Genuine opportunities for career progression within a growing account
• Flexible hybrid and remote working options across the UK
• Ongoing learning and professional development within one of the world's leading medical communications organisations

If you're looking for a role where you can make a real impact while continuing to grow your career, we'd love to hear from you.

In addition to a great compensation and benefits package including private medical insurance and a company pension, we are happy to talk dynamic working. We are also known for our friendly and informal working environment with Friday socials across our offices, regular wellbeing weeks, and Town Hall events. We offer excellent opportunities for career and personal development.

We are committed to promoting a culture of diversity, inclusion and belonging. We believe that strength in diversity and inclusivity is a driver of our success.

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