A
Care Assistant - Days
Anchor Trust
Operations Engagement Manager
Work Model
📍 Birmingham, England
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
Role Overview & Responsibilities
We are Avanti West Coast and we are busy making rail the greener, cleaner, and comfier way to go. A joint venture between First Group and Trenitalia, we are going all out to transform train travel on the West Coast Main Line and we are looking forward to whooshing more people to their destinations in industry-leading comfort.
Every one of our colleagues are encouraged to make a difference today to look after tomorrow. We are passionate about people sharing their spark and get a buzz seeing our teams take pride. With employees based right across the country, we love to win together and drive a culture which stands for progress…ready to raise the bar at every opportunity.
We have an exciting opportunity to join our team as an Operations Engagement Manager within our Network Development & Planning team.
In this role, you will lead, shape and coordinate development and agreement of our Operational Business Plans. This includes informing our Annual Business Plan (ABP), development of our National Rail Contract (NRC), and monitoring ongoing delivery of our plans.
These are at the core of the proposition and service plans we are committing to deliver with the Department for Transport (DfT), focusing on maximising value for customers and taxpayers as we implement key projects including our new trains and timetable change.
Embedded within our Operations function and working closely across teams, the role will lead in channelling expertise on timetable planning, performance, workforce planning, service delivery and related stakeholder engagement into our business planning.
Key responsibilities of the role include:
- Delivery of Operations & Safety Business Plans & Committed Obligations, including reporting on the progress of delivery as directed.
- Undertake timetable assurance, across key elements, including timetable bids, roster consultation, contingency plans & tracking key risks.
- Support the delivery of strategic readiness activity
- Inform and influence industry policy agenda working with wider stakeholders, and build emerging reform into our Business Planning. Birming
- Joint performance improvement initiatives with Network Rail under our Alliance, to inform target setting, and agreement of our joint scorecard.
To be successful in this role, you must be able to demonstrate:
- Experience of strategic planning process
- Experience of gathering and compiling plans cross-functionally
- Practitioner experience in an operational environment.
- Exceptional written communication and analytical skills
- Positive, resilient and proactive attitude
- Skills in project management
Please upload a CV with your application.
At Avanti West Coast, we value the differences that make each of us unique! Avanti West Coast recognises the benefits of building a diverse workforce and employing people from diverse backgrounds, which includes their race, religion, age, gender, gender identity, disability and sexual orientation.
Everyone who joins Avanti West Coast becomes part of our close knit team. We're committed to ensuring that Avanti West Coast is inclusive, a place where people are encouraged to be themselves, and not an edited version to fit in. A place where differences are welcomed, recognised, accepted and put to good use!
Frequently Asked Questions
How do I apply for the Operations Engagement Manager position at Avanti West Coast?
Click the “Apply for this Position” button on this page to submit your details directly to Avanti West Coast's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Birmingham, England with potential relocation and visa sponsorship considerations for qualified candidates.
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