Junior Sales Operations Analyst

About the role

We have an opportunity for a Junior Sales Operations Analyst to join our team and support our sales team to ensure our organisation reaches the sales goals each year.

Sales Operations is all about supporting and enabling frontline sales teams to sell more efficiently by providing strategic direction with less friction in the process.

Ultimately, you will work with a team of Salespeople to support the overall sales process throughout the year.

The Junior Sales Operations Analyst will have experience in supporting sales forecasting, supporting the adoption & enablement of sales tools and processes, and overseeing various administrative tasks required to ensure our organisation reaches our sales goals.

You will be proactive, highly organised and have great communication skills since you are responsible for managing lots of sales data throughout the year and will work directly with sales representatives and managers

Responsibilities

• Create and implement reporting and dashboards for the sales organisation that focuses on improving efficiency, effectiveness, and productivity

• Maintain data integrity within customer records in Salesforce.com and other systems

• Maintain communication best practices for sales functions

• Oversee all aspects of user and licence management, including new user setup/deactivation, roles, profiles, permissions and public groups in Salesforce

• Resolve user support tickets

• Support team members and monitor user adoption of Salesforce tools in our organisation

• Provide ongoing user training and create training materials as needed

Perks and Benefits

• Share options in a rapidly growing company whose founders have a proven track record and are Private Equity backed

• Flexible working policy with a central office in London

• Private health insurance run by Aviva including dental cover

• Personal annual L&D Budgets with £1,000 to spend on your development

• Enhanced Gympass membership for all employees with access to mental health courses and fitness classes

• Fully stocked kitchen and weekly team lunches

• Financial advisor

• Cycle to work scheme

• Regular wellness weeks with industry leading talks through to massages in the office

• Being at the forefront of an industry with new and exciting problems to solve

• Demonstrated progressive relevant experience and an understanding of sales operations

• Strong analytical ability and able to prioritise multiple projects

• Knowledge of enterprise SaaS tools

• Excellent problem solving, project management, interpersonal and organisational skills

• 1+ years’ experience as a Salesforce professional

• Exposure with Sales Cloud

• Solid hands-on configuration skillset

• Ability to take initiative and work hard