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BM Stores B

Customer Service Supervisor

🏢 BM Stores

📍 Macclesfield, England ✈️ Visa Sponsorship Available 🕒 2 days ago
Work Model
📍 Macclesfield, England
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
🛡️
Verified Direct Employer Opening: You are applying directly to BM Stores's hiring pipeline without recruitment agency markups.

Role Overview & Responsibilities

B&M Retail are currently recruiting for a Customer Service Supervisor to join our team in Macclesfield! We are offering 30 hour and 20 hour contracts which will require the flexibility to work shifts in the daytime, evenings and at weekends.

We are one of the UK’s fastest growing retailers and, with our ongoing expansion plans, there’s never been a better time to join us! We offer amazing on the job training, internal development, and career succession – 80% of our Managers are home grown.

As an essential retailer, our stores are fast-paced and trade 7 days a week.

As a Customer Service Supervisor, you will support the Customer Service Manager in running the cash office and the checkout area ensuring that our team delivers the best service for our customers!

You will also:

  • Be passionate about delivering exceptional customer service
  • Ensure colleagues demonstrate the appropriate behaviours in the checkout area
  • Provide colleagues with the appropriate skills and knowledge
  • Be highly visible and approachable to customers and colleagues
  • Operate and deliver processes that ensure the store meets all legal requirements
  • Merchandise the store to provide a welcoming customer environment which also delivers sales and profitability
  • Protect and safeguard the Company assets

Ideal candidates will be enthusiastic, focused & driven team players with a passion for retail & delivering great service!

It is essential that you have the following:

  • Experience supervising/managing a small team, in a fast paced retail environment
  • Strong numerical and problem solving skills
  • A flexible approach and a ‘can do’ attitude
  • The ability to think on your feet
At B&M, we offer great benefits including discount in our stores and our colleague portal offers additional discount for retailers, hospitality & much more! For further information, please click here
Our roles don’t tend to be around for long, so apply now to avoid disappointment!

We are an equal opportunity employer which means we are committed to our people and creating an inclusive and diverse working environment.

Frequently Asked Questions

How do I apply for the Customer Service Supervisor position at BM Stores?

Click the “Apply for this Position” button on this page to submit your details directly to BM Stores's recruitment pipeline without agency fees or intermediaries.

Is this role eligible for remote work or international relocation?

This position is based in Macclesfield, England with potential relocation and visa sponsorship considerations for qualified candidates.

Are there any fees to apply through Jobflixs?

No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.

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