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Customer & Viewer Service Agent
ITV Jobs
Part-Time Service Telephonist
Work Model
📍 Shrewsbury, England
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
Role Overview & Responsibilities
Rybrook Shrewsbury is looking for a Part Time Service Telephonist.
Your role
The Service Telephonist role involves guiding customers through the process of servicing their vehicle, starting with the initial booking of their vehicle into the workshop. Delivering high levels of customer service, you will find out their requirements, advise on cost and estimating timescale, and arrange courtesy cars.
The hours are Monday & Friday 8:00 am to 6:00 pm, and Wednesday & Thursday 9:30 am to 2:00 pm.
Your profile
We are looking for someone who is a confident telephonist who is used to dealing with customers over the phone. As well as having exceptional customer service skills, the ideal candidate will have the ability to promote our products and services confidently and also accurately book appointments - training will be provided
A solid track record as a dealership service advisor, service booking advisor or service receptionist will be advantageous as will experience in using Kerridge, ADP Autoline or CDK Drive. Candidates with previous advisor experience with BMW/MINI brand will be prioritised
Similar searches: BMW, Permanent, Sales / Customer Service, Part-time, Competitive
Retailer
Rybrook Shrewsbury
Location
Shrewsbury
Salary
competitive
Ref
MYS311
Starts
12 Apr 2023
Closes
31 May 2023
Brand
BMW
Contract Type
Permanent
Hours
Part-time
Business Area
Sales / Customer Service
Frequently Asked Questions
How do I apply for the Part-Time Service Telephonist position at BMW Group Retail?
Click the “Apply for this Position” button on this page to submit your details directly to BMW Group Retail's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Shrewsbury, England with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.
