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Factory Trainer
Cranswick Country Foods
Application Support Engineer
🏢 BT
Work Model
📍 Bristol, England
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
Role Overview & Responsibilities
Application Support Engineer - 12 Month FTC
Job Req ID: 16954
Posting Date: 7 Jun 2023
Function: Infrastructure
Location:
Assembly, Bristol, United Kingdom
Salary: Competitive with great benefits
Why this job matters
Located within BT’s Colleague Services unit, this is an exciting platform operations role in which you'll join a high-profile team of skilled professionals working together to deliver Identity and Access related services to the whole of BT. The platforms you’ll run integrate directly with our HR functions and other major data stores and ensure that new joiners have the access and equipment they need when they join, as well as facilitating the requesting, approval and provisioning of role-specific access for over a hundred thousand employees in every part of the company. We also help keep BT safe by ensuring access rights are revalidated periodically and removed when an employee leaves.
What you’ll be doing
- Leading key Identity-related operations including access request, approval, provisioning and recertification processes.
- Help new applications get onboard
- Ensuring operational processes comply with audit requirements
- Deployment of new code releases
- Performance and capacity monitoring
- Production and ownership of technical and process documentation
- Pro-active and pre-emptive fault detection, diagnosis and resolution
- Looking for improvement opportunities in the services
- Leadership on championing our customers
- Provide out of hours cover on a rotation basis
You'll have the following skills and experience
- Work experience of writing SQL updates (intermediate-level essential)
- Familiarity with Linux platforms essential
- Good understanding of relational databases and related technologies: e.g. Oracle Db
- Good understanding of Active Directory structures
- Understanding of or experience with relevant IT standards
- Good analytic and problem-solving skills
- Experience working in Identity and Access Management/Identity Governance would be an advantage
Benefits
- Competitive salary
- 25 days’ annual leave, plus bank holidays, and additional days for length of service
- 10% on target bonus
- Life Assurance
- Pension scheme - If you pay in a minimum of 5% of your pensionable salary every month we will pay in 10%
- Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
- 50% off BT and EE mobile pay monthly or SIM only plans
- Exclusive colleague discounts on our latest and greatest BT broadband packages
- BT TV, including BT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids
- 30% discount for friends and family on EE mobile pay monthly and SIM only plans
- Shared Parental leave - maximum amount of leave you can share with your partner is 50 weeks
- Maternity leave – generous company maternity leave
- Paternity leave – up to 2 weeks paid
- 3 volunteering days per year
- Competitive employee discount on BT/EE products
- Competitive friends and family discount on EE Mobile
- Access to our brand new, innovative office spaces, including our new office in London which opened this year
- Access and involvement with our incredible 11 People Networks including Able2 network, Carers network, Ethnic diversity network, Gender equality network and Pride network
Frequently Asked Questions
How do I apply for the Application Support Engineer position at BT?
Click the “Apply for this Position” button on this page to submit your details directly to BT's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Bristol, England with potential relocation and visa sponsorship considerations for qualified candidates.
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