Patient Administration Lead

Salary: up to £25,954.40 (depending on level of experience, training and qualification)

Patient Administration Lead

Full Time - Permanent

The Ross Hall Hospital in Glasgow is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

Circle Health Group are proud to be recognised as one of the UK’s 25 best big companies to work for and one of the 10 best companies to work for in the health and social care sector.

We have an opportunity for a Patient Administration Lead to join their team of staff in the Administration department.

This is a full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.

Applicants should meet the following criteria:

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
• Proficient in the use of a PC, including the use of software and systems
• Knowledge and experience of process management
• Financial awareness, including business planning and budgeting
• Excellent standard of written and spoken English
• Knowledge of MS office applications (Excel, Word, PowerPoint)

Duties of this role include:

• To support the Patient Administration Manager / Operations Manager to manage the hospital administration services in accordance with the standards required to achieve the Hospital’s objectives.
• To contribute to the strategic, operational and business development of the hospital.
• To be responsible for training, implementation and compliance to process monitoring for the end to end processes of all patients.
• Engaging with CHG subject matter experts such as Clinical Coding Team, Business Relationship Managers and Billing teams to gain greater understanding of the potential growth points for the hospital.
• Day to day leadership of administration staff ensuring the provision of high quality and efficient services at all times

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

• 25 days holiday per year + bank holidays, increasing to 30 days with service
• Private Pension Scheme
• Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
• Friends & Family Hospital Discounts
• Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
• Non-contributory life insurance
• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
• Access to resources, tools and services to support your wellbeing
• Employee recognition programmes
• Industry leading training and development opportunities

…and much more!

“Our culture is a result of the way our people live and breathe our philosophy, which combines our purpose, principles and values.

To secure the maximum salary band, candidates must demonstrate they meet all the job criteria fully.

To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy”