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Citizens Advice C

Universal Credit Adviser

🏢 Citizens Advice

📍 Remote ✈️ Visa Sponsorship Available 🌐 100% Remote 🕒 1 day ago
Work Model
🌐 100% Remote
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
🛡️
Verified Direct Employer Opening: You are applying directly to Citizens Advice's hiring pipeline without recruitment agency markups.

Role Overview & Responsibilities

Position: Universal Credit Adviser

Location: Home based

Closing date: 03 May 2023

Role details

Job title: Universal Credit Adviser

Location: Home based

Salary: £24,233 (cost of living award pending)

Salary pro rata: No

Hours per week: 36.25

Type of contract: Fixed term

End date of contract (leave blank if permanent): 2024-03-31

Closing date for applications: 2023-05-03

Closing time: 09:00

Interview date: 2023-05-15

Link to job pack for application and/or email address for more information: https://salfordcab.org.uk/work-with-us/universal-credit-help-to-claim-adviser-remote-or-office-based/

We have an exciting opportunity for someone to join our small telephone and web chat service for Universal Credit claimants. We have extensive experience of providing Help to Claim since April 2019, if you have experience of delivering Universal Credit advice we would love to hear from you!

What we give our staff Employee Benefits:

  • Employer pension 6%
  • Employer Assistance Programme
  • Holidays: 28 days per year rising to 30 days

We truly value our colleagues – and we show that in what we offer. These range from flexible working arrangements and generous leave entitlement, to a perks package offering some great discounts at high street brands through BHSF and a pension scheme with NEST. We also offer great learning and development opportunities and an Employee assistance programme.

Citizens Advice Salford recognises the positive value of diversity, promotes equality and challenges discrimination. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds. We particularly welcome applications from disabled, Black, Asian or Minority Ethnic people, as they are currently under represented in our workforce.

Contact: gareth.hughes@citizensadvicesalford.org.uk to discuss position

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.

Frequently Asked Questions

How do I apply for the Universal Credit Adviser position at Citizens Advice?

Click the “Apply for this Position” button on this page to submit your details directly to Citizens Advice's recruitment pipeline without agency fees or intermediaries.

Is this role eligible for remote work or international relocation?

Yes, this role is 100% remote and open to qualified professionals across eligible global regions.

Are there any fees to apply through Jobflixs?

No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.

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