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Customer Service Advisor

🏢 Claiming Made Simple

📍 Remote ✈️ Visa Sponsorship Available 🌐 100% Remote 🕒 1 day ago
Work Model
🌐 100% Remote
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
🛡️
Verified Direct Employer Opening: You are applying directly to Claiming Made Simple's hiring pipeline without recruitment agency markups.

Role Overview & Responsibilities

Job Role: Customer Service

Customer Services, to work diligently and in compliance with company policies and

regulatory requirements.

Key Responsibilities

1. Customer support

2. HMRC liaison

3. Complaint Investigation

Skills Required

● Excellent telephone manner including the ability to sensitively engage with vulnerable

and/or distressed customers.

● Strong analytical and investigative skills.

● Excellent communication skills.

● Good understanding and application of grammar, punctuation and correct spelling.

● Ability to deal professionally and confidently with people at all levels and to ensure

the customer always feels valued and is treated fairly.

● Able to prioritise and work under pressure, to tight deadlines with accuracy and

attention to detail.

● Desire to continue personal development in order to improve performance by

enhancing knowledge, skills and experience.

● Open to feedback with a positive attitude towards continuous personal development.

Job Types: Full-time, Permanent

Salary: From £20,000.00 per year

Benefits:

  • Work from home

Schedule:

  • Day shift
  • Monday to Friday
  • No weekends
  • Overtime

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Application question(s):

  • Are you available to start immediately?

Work Location: Remote

Frequently Asked Questions

How do I apply for the Customer Service Advisor position at Claiming Made Simple?

Click the “Apply for this Position” button on this page to submit your details directly to Claiming Made Simple's recruitment pipeline without agency fees or intermediaries.

Is this role eligible for remote work or international relocation?

Yes, this role is 100% remote and open to qualified professionals across eligible global regions.

Are there any fees to apply through Jobflixs?

No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.

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