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Junior Project Manager
GS Partners
Customer Service Advisor
Work Model
📍 Kent
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
Role Overview & Responsibilities
We have an excellent opportunity for an experienced customer service professional to join our client as a Customer Service Advisor. You will be the first point of contact for residents, taking incoming phone calls and responding to emails, booking appointments, assisting with raising work orders and responding to queries relating to contract administration. You will be required to keep the system always updated to keep accurate records.
This role is based in Dartford, supporting Dartford Council contract. You will work 40 hours per week between 8am - 5pm Monday to Friday.
What are we looking for?
We are keen to speak to candidates who have previous telephone-based customer service experience, ideally within the repairs or housing sector but this is not essential. You will have excellent communication skills, be naturally empathetic and have a real passion for always providing the highest level of customer service. You will also have experience in data entry and have the ability to use your initiative when speaking to residents, colleagues and stakeholders.
Our Benefits
- Competitive Salary
- Company Pension
- 25 Days Holiday
- Private Health Insurance (after qualifying period dependent on level)
Frequently Asked Questions
How do I apply for the Customer Service Advisor position at Core Group?
Click the “Apply for this Position” button on this page to submit your details directly to Core Group's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Kent with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.
