Patient Experience Officer
Role Overview & Responsibilities
The Patient Experience Team is part of the Corporate Nursing Division, who lead a culture of clinical excellence to enable delivery of safe, compassionate care to patients that is evidenced by good outcomes and patient feedback. We listen to the peoples voice to continuously learn and improve. We work in line with the Trust vision, values and behaviours.
We are looking for a tenacious, enthusiastic member for our dynamic team, who will work across the organisation and with relevant stakeholders. The post holder will actively promote and support our strategic aims to ensure high quality services are maintained at all times and that patients have good experience of care that is open, just and fair in its culture. We welcome applications from both Non-Clinical and Clinical colleagues.
This post supports the delivery of the Trusts Complaints policy and procedures and contributes to the wider aims of the Trust regarding Patient Experience.
Frequently Asked Questions
How do I apply for the Patient Experience Officer position at County Durham and Darlington NHS Foundation Trust?
Click the “Apply for this Position” button on this page to submit your details directly to County Durham and Darlington NHS Foundation Trust's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Durham, England with potential relocation and visa sponsorship considerations for qualified candidates.
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