Customer Service Advisor
Role Overview & Responsibilities
Due to expansion within our parcel division, we are looking to an enthusiastic and diligent individual to support with the Customer Service function. The position will involve administration duties, dealing with drivers issues, and concerns, answering and assisting customers over the telephone and reporting of service failures to management. A basic understanding of Microsoft word, excel and outlook are essential.
Hours of work are 37.5 per week on differing shift patterns between 08.00-18.00, Monday to Friday with Saturday mornings worked in addition and on a rota basis. The shift rotation will be approx 1 in 7
22 days holiday per annum plus statutory holidays
Full training will be provided
Work remotely
- No
Job Types: Full-time, Permanent
Salary: £21,500.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Gym membership
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
Frequently Asked Questions
How do I apply for the Customer Service Advisor position at Courier Logistics Ltd?
Click the “Apply for this Position” button on this page to submit your details directly to Courier Logistics Ltd's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Sheffield, England with potential relocation and visa sponsorship considerations for qualified candidates.
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