SIA Security Officer

As a SIA Security Officer for DIMA Group Services you will play an integral role in ensuring that DIMA and our clients' high standards, safety and customer service are delivered at all times to clients, colleagues, and venue clientele.

Our best asset is our employees, we will support and train you to become the best that you can be in your field.

To form an integral part of the city operations team, providing an outstanding student experience through working with colleagues. Ensuring the continuous safety of students, employees, visitors and contractors whilst in and around our properties.

Delivering high quality safety and welfare support to our customers, alongside proactively managing the security of our properties.

Key Responsibilities

Previous experience in a customer facing role preferably with experience of working in the accommodation, hospitality or retail sectors

Previous security based role with administration skills

Ability to communicate effectively, both orally and in writing

Able to demonstrate an objective, professional and calm approach when handling difficult situations, experience in complaint handling would be beneficial

Ability to build relationships internally and with third party suppliers

Computer literate with the ability to use Microsoft Office

Ability to work at pace whilst maintaining a high level of accuracy and attention to detail

Ability to manage own time effectively, prioritising tasks when required, multitasking and meeting deadlines

Highly skilled in understanding, empathising and delivering against customer needs

Demonstrates a positive and collaborative attitude, with the ability to adapt swiftly

Willingness to undertake challenging tasks to ensure customer satisfaction

Self-motivated and possessing the ability to work on own initiative

Fully flexible on location within a specified geographical area

Essential

Applicant must hold a valid SIA Security Licence in order to comply with the Security Industry Act 2001

Must be able to Supply 5 years work history

Right to work ( if this applies to you)

To cooperate with our vetting team to get you through the BS7858 vetting standard

Punctuality & Reliability

Job Types: Full-time, Permanent

Salary: £10.50-£11.76 per hour

Benefits:

• Employee discount

Schedule:

• Monday to Friday
• Night shift
• Weekend availability

Ability to commute/relocate:

• Edinburgh: reliably commute or plan to relocate before starting work (required)

Experience:

• security: 1 year (required)

Licence/Certification:

• SIA (required)

Work Location: In person

Reference ID: SIA EDI - CS
Expected start date: 03/04/2023