M
Customer Assistant
Morrisons
Export Nights Agent 4on-4off
Work Model
📍 London, England
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
Role Overview & Responsibilities
Export Nights Operator 4on-4off
Job Purpose:
To complete exports from start to finish working in the operations team
In depth knowledge of airfreight industry and customer requirements
Excellent customer service skills
Key responsibilities:
Arrange shipments as per customer instructions following customer SOP/Quotation
Open job files as per customers and arrange collections
Book all shipments will the airline
Handle tie ups by ensuring secure cargo and handover to transport.
Complete the MAWBs - IATA, B2B & CONSOLIDATIONS
Pre alert the customer and network
Complete customs entries in accordance to compliance of HMRC
Liase with airlines and handling agents
Manage a shared mailbox
Resolve queries in a timely manner to ensure shipment uplift
To be able to follow customer SOPs
Arranging of Air Import shipments
Air Import customs knowledge advantageous
Operational Finance (Costing and Invoicing)
Flexible and Adaptive approach
Customer Focused at all times
Minimum Requirements:
Industry experience required
Excellent ICT skills to include Microsoft packages
Good communication skills both verbal & written
Attention to detail
Friendly, calm and professional manner
Good time-management
Ability to adapt to change and work effectively as part of a team
Enthusiasm and good self motivation
GBP32,000 + SHIFT ALLOWANCE
4 ON 4 OFF NIGHTS (1900-0700)
Min 2 years AOG experienced preferred
Multi modal - exp and imp if possible.
Please send your CV to kellie.buckley@firstchoiceuk.com
Job Purpose:
To complete exports from start to finish working in the operations team
In depth knowledge of airfreight industry and customer requirements
Excellent customer service skills
Key responsibilities:
Arrange shipments as per customer instructions following customer SOP/Quotation
Open job files as per customers and arrange collections
Book all shipments will the airline
Handle tie ups by ensuring secure cargo and handover to transport.
Complete the MAWBs - IATA, B2B & CONSOLIDATIONS
Pre alert the customer and network
Complete customs entries in accordance to compliance of HMRC
Liase with airlines and handling agents
Manage a shared mailbox
Resolve queries in a timely manner to ensure shipment uplift
To be able to follow customer SOPs
Arranging of Air Import shipments
Air Import customs knowledge advantageous
Operational Finance (Costing and Invoicing)
Flexible and Adaptive approach
Customer Focused at all times
Minimum Requirements:
Industry experience required
Excellent ICT skills to include Microsoft packages
Good communication skills both verbal & written
Attention to detail
Friendly, calm and professional manner
Good time-management
Ability to adapt to change and work effectively as part of a team
Enthusiasm and good self motivation
GBP32,000 + SHIFT ALLOWANCE
4 ON 4 OFF NIGHTS (1900-0700)
Min 2 years AOG experienced preferred
Multi modal - exp and imp if possible.
Please send your CV to kellie.buckley@firstchoiceuk.com
Frequently Asked Questions
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Is this role eligible for remote work or international relocation?
This position is based in London, England with potential relocation and visa sponsorship considerations for qualified candidates.
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