Receptionist
Role Overview & Responsibilities
Franklins Solicitors LLP is one of the foremost solicitors in the Midlands and has achieved accreditations ISO 9001:2015 and The Law Society quality accreditation, Lexcel. Established in 1982, the Firm has offices in Central Milton Keynes and Northampton and employs over 100 staff offering a wealth of expertise.
Due to growth within the business, we have an exciting opportunity for a receptionist to join our on a permanent basis, at our Northampton office.
The Role
The LLP would be interested in hearing from applicants who have experience working as either a receptionist or within a customer service focused role. The ideal candidate would be able to demonstrate their organisational skills and work well under pressure in a team environment, whilst providing a high level of client experience.
Key Responsibilities
- Answer the telephone and directing calls.
- Take clear details and email messages to the relevant teams or department.
- Provide relevant information to the caller
- Greet Clients and visitors entering the LLP, offering drinks, advise relevant staff members of arrival.
- Schedule appointments as requested and maintain diary entries for all meeting rooms.
- Tidy and maintain reception areas.
- Organise catering for meetings if required.
- Receive documentation from clients, log and ensure signed by relevant staff member on collection.
Required Skills and Experience:
- Friendly and enthusiastic
- Excellent verbal and written communication skills.
- Excellent telephone manner
- Professional personal presentation.
- Customer Service orientation client focused
- Information management
- High level of organisational planning.
- Be reliable and adaptable to meet the needs of a busy department
What you get in return
- 25 days holiday (in addition to statutory days) & Birthday day off
- Social Events throughout the year
- Death in Service - 4x your annual salary
- 24-hour employee assistance programme
- Employee & Friends/Family Discount
Job Types: Full-time, Permanent
Salary: £17,000.00-£20,000.00 per year
Benefits:
- Company events
- Company pension
- Employee discount
- Referral programme
- Transport links
Schedule:
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Northampton, Northamptonshire: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you or will you require sponsorship ?
Work authorisation:
- United Kingdom (preferred)
Work Location: In person
Frequently Asked Questions
How do I apply for the Receptionist position at Franklins Solicitors LLP?
Click the “Apply for this Position” button on this page to submit your details directly to Franklins Solicitors LLP's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Northampton, England with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.
