Customer Host

Role Overview & Responsibilities

GLOBALLS has expanded and we are looking for a passionate and charismatic customer host to provide an unforgettable experience for our guests! We are set to become the biggest and best destination in Brighton and this is your opportunity to be a part of our exciting new venture.

If you have a genuine passion for meeting new people and are looking for a new challenge where no two days are the same, this is the job for you!

Your duties would include –

- Being enthusiastic and welcoming all customers with a smile

- Managing the queue efficiently & explaining game rules clearly

- Working on the till and upselling our merchandise

- Keeping the reception tidy and organised; restocking merchandise

- Answering the phone and dealing with customer enquiries

- Cleaning and keeping the venue sparkling at all times!

You will need –

- A bubbly, charismatic personality

- Fantastic customer service skills

- High energy and drive to improve standards

- Initiative and creativity

- The confidence to deal with customer complaints and the resilience to not let it impact your day 

- Graphic design experience is a bonus!

Evenings and weekends are required as part of a normal working week.

Job Type: Part-time

Salary: £10.00 per hour

Benefits:

• Company events
• Company pension
• Employee discount
• Free parking
• On-site parking

Schedule:

• 8 hour shift
• Weekend availability

Supplemental pay types:

• Bonus scheme
• Performance bonus
• Tips
• Yearly bonus

Ability to commute/relocate:

• Brighton: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer Service: 1 year (preferred)

Work Location: One location