Account manager

Role Overview & Responsibilities

Description

GROSVENOR TRUST FINANCE COMPANY LIMITED are currently recruiting for an Account Manager to work in a dynamic, interesting and fast paced company, they are truly one of a kind in the management. The business is expanding, and they are looking for an enthusiastic, confident, and professional individual. You will be responsible the effective management of all existing accounts.

Role

• Effective management of customer accounts, anticipating customer requirements, meeting expectations and building effective relationships in order to grow the business
• Proactive customer management and contact at all levels, delivering high levels of customer service and cultivating profitable long-term relationships with corporate customers.
• Working to develop existing business and maintaining the accounts looking at areas of growth within these.
• Operating as the lead point of contact for all matters specific to allocated accounts
• Building and maintaining strong, long-lasting customer relationships and carrying out review calls/meetings in line with customer
• Driving growth of existing accounts through greater penetration & conversion to solus deals
• Reporting on trends within customer performance
• Monitoring payment performance and escalating any issues promptly to minimise exposure to the business, identifying customers at risks proactively through intelligence and monitoring
• Appraising the commercial viability of a business within allocated accounts
• Assessing commercial impact with complex customer issues and brokering a solution
• Presenting quotes to customers and negotiating terms

Experience

• High levels of attention to detail and accuracy
• Work well under pressure especially during peak periods
• Good numeracy & literacy skills
• Proven communication skills to both internal and external stakeholders
• Strong organisation skills to effectively manage and prioritise workload

Job Types: Part-time, Permanent, Temporary contract, Temp to perm, Internship
Contract length: 6 months
Part-time hours: 21 per week

Salary: From £1,862.20 per month

Benefits:

• Flexitime
• Work from home

Schedule:

• Flexitime
• Monday to Friday

Supplemental pay types:

• Commission pay
• Loyalty bonus
• Signing bonus
• Yearly bonus

Work Location: Hybrid remote in United Kingdom, CH4 9ET