Spa Receptionist - Temp

You make it Hand Picked!

Established by Guy and Julia Hands in 1999, Hand Picked hotels has grown organically and through acquisition to become the 5th largest luxury hotel group in the UK – comprising 21 hotels across the UK and Channel Islands. With welcoming and charming service delivered in truly inspirational settings, our guests are encouraged to relax, kick off their shoes and indulge.

We are currently recruiting for a temporary Spa Receptionist to join our team at Wood Hall Hotel & Spa.

Wood Hall Hotel & Spa is a 4 Red star Hotel with 44 bedrooms, a 2 AA rosette restaurant and a Health Club & Spa. It is a popular leisure stay, Afternoon Tea and wedding venue.

About the role:

Do you enjoy making people feel welcome and at home?

We are looking for a Temporary Spa Receptionist to join our team at Wood Hall Hotel covering a period of maternity cover.

This is a full time position working 40 hours per week, over 5 days, to include weekends as they tend to be our busiest times.

Our Health Suite gives that extra touch of luxury, giving our guests some well-deserved ‘me’ time. As a Spa Receptionist you will enjoy making everyone feel welcome and remembered.

If this aligns with your career goals, we’d be delighted to hear from you.

About you:

• Most of all, you’ll have a friendly, welcoming and genuine manner
• You’ll be passionate about making our guests feel at home, and will develop a thorough knowledge of our of hotel products and services
• You’ll feel comfortable in a fast-paced, busy environment
• You’ll ideally have previous experience in a similar environment and role, but this is not essential
• You’ll be excellent at building a rapport with new and returning guests
• You’ll take pride in your appearance, as the face of Hand Picked Hotels

What’s in it for you:

• £13 per hour, plus a share of service charge
• Use of Health Club facilities including gym, swimming pool and fitness classes
• Optional live in accommodation, charged at £60.90 per week, all inclusive of meals and bill, please note the live in is offsite, and you will need your transport to the live in accommodation
• Delicious meals on duty provided
• 28 days holiday rising to 33 days with service – we think it’s fair to value loyalty.
• £30 staff stays with Hand Picked Hotels per room Bed & Breakfast PLUS discounted food, drink and spa treatments. Yes, it’s as good as it sounds!
• A share of service charge – 100% of which is split between the team
• Annual loyalty awards (like afternoon teas and overnight stays)
• Working in stunning surroundings and in a property packed with character
• Free parking on site
• Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform
• Pension & Life Assurance Scheme

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.