Weekend Receptionist
Work Model
📍 Braintree, England
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
Role Overview & Responsibilities
* highly competitive rates of pay * instant access to your wages. No need to wait for payday! * exclusive employee discounts incl. retail and leisure savings * excellent career development incl. formal training * free parking * well-supported environment *
Saturday and Sunday - 9:00am-16:30pm with the possibility of a job share
The Hawthorns Braintree are currently recruiting for a friendly, approachable and empathetic team player to join us as Receptionist. As Receptionist you will support the service by providing a positive and welcoming public image at the first point of contact, whether in person or by telephone.
You will ideally have experience as a receptionist or similar customer facing position.
This role may be split between two people, please discuss this further with the hiring manager.
The key responsibilities of our Receptionist include:
- Greet people politely and professionally whether in person or by telephone
- Demonstrate support and empathy for the residents living in the apartments
- Offer assistance to all visitors to the home in a courteous and helpful manner
- Be responsible for the Reception area and ensure it is presented to a high standard at all times
- Follow company procedure when taking telephone or visitor enquiries, capturing all relevant details for the General Manager and company systems
- Pass essential information to relevant staff or residents immediately
- Ensure that incoming telephone calls are accurately transferred, with details recorded in case a call back is required
- Input and retrieve information into the company enquiry management system as required
- Assist with general administration duties as required
- Attend staff meetings and staff training sessions as necessary
- Adhere to service Policies and Procedures.
- Actively market the service in the local community and keep an up to date database of competitors and their pricing
- Provide clerical support to the General Manager and when appropriate other staff, to include diary management, photocopying, filing, and maintaining records
- Develop and maintain positive relationships with all residents, family, visitors and colleagues.
Frequently Asked Questions
How do I apply for the Weekend Receptionist position at Hawthorns Retirement?
Click the “Apply for this Position” button on this page to submit your details directly to Hawthorns Retirement's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Braintree, England with potential relocation and visa sponsorship considerations for qualified candidates.
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