Operations Manager

Up to £42,000+ Benefits

HI Gloucester Cheltenham, Cheltenham GL4 3RX
THE ROLE
As ‘Operations Manager’ you’ll be on the front line, delivering on our mission!

You’ll be a passionate leader with the ability to inspire, motivate, and support your team in order to exceed your commercial goals. You’ll have high standards when it comes to guest experience, understand brand standards and you’ll take ownership and pride in your work.
WHAT YOU’LL BE DOING

• Leadership, coaching and training
• Customer service
• Delivering brand standards
• Administration and Technology savvy
• Sound commercial judgment
• Team engagement
• Working closely with all departments
• Available to work when the team and customer needs you most

WHAT’LL MAKE YOU A GREAT FIT FOR US HERE AT VALOR
You will never falter on striving for exceptional quality and standards. You’ll have a love for delivering amazing service as well as leading, inspiring and engaging your team.

You’ll be commercially minded with great financial acumen, be innovative and have high expectations of yourself and others with proven experience in leading and motivating Managers and Team Members. You’ll demonstrate your passion by bringing new ideas to the table, delivering on your promises and inspiring those around you.

You will have previous experience as a Hotel Operations Manager within a branded environment and have a good knowledge of legislative requirements including Health and Safety, Food Safety, Liquor Licensing and Employment Law.

WHY JOIN US?

• Award winning employer
• Competitive Salary
• Team member benefit programme
• 50% F&B Discount at any UK Valor hotel
• Many team member celebration events throughout the year
• Incremental holiday allowance based on service
• Healthcare options

WHAT YOU’LL BECOME A PART OF
Valor Hospitality is a trusted, multiple award winning, and full service, international hospitality company operating in the US, UK, Europe, Africa, Asia and the Middle East. We are reimagining hospitality internationally, creating great ROI, driving commerciality with creativity and innovation. Recognised by owners, investors and developers as an innovative and trusted partner to drive revenue and increase profits.

Here in the UK we operate 35 properties across the brands of Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo and AC by Marriott Hotels, in various locations throughout the UK. The Company continues to have ambitious development and growth plans.

HOTEL DESCRIPTION

Valor Hospitality Europe has established itself as a respected, successful and dynamic management company, known for having highly engaged people, delivering great levels of hospitality with commercial expertise second to none.

Please visit https://valorhospitality.com/ to learn more about our existing hotels, other exciting job opportunities and our company

Job Types: Full-time, Permanent

Salary: £40,000.00 per year

Job Types: Full-time, Permanent

Salary: Up to £42,000.00 per year

Benefits:

• Additional leave
• Canteen
• Company events
• Company pension
• Cycle to work scheme
• Discounted or free food
• Employee discount
• Employee mentoring programme
• Free fitness classes
• Free or subsidised travel
• Free parking
• Gym membership
• Health & wellbeing programme
• On-site gym
• On-site parking
• Private medical insurance
• Referral programme
• Sick pay

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus scheme
• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Gloucester, GL4 3RX: reliably commute or plan to relocate before starting work (required)

Work Location: In person