Store Colleague

Role Overview & Responsibilities

THE JOB

Store colleagues are vital to our success. Yes, you will need to be able to carry out regular tasks like replenishing shelves, keeping the store clean and tidy and serving customers, but there's so much more to it than that!

Store colleagues all need to be able to give our customers the advice they need to live healthier, happier lives. And we'll make sure you're ready for whatever question, query or lifestyle goal is thrown your way by asking you to complete industry-leading operational and “Qualified to Advise” training. The training will stretch you, but it will turn you into a health and wellness expert, ready to advise our customers on whatever they need. If you want to go on and specialize in sports, nutrition, beauty or aromatherapy, we can help you to do that too. You'll also be guiding customers through their health journey by offering a diverse range of simple testing solutions (in applicable stores).

THE PERSON

To be successful, we'd like you to show us that you have:

• The ability to work well within a team
• A compassionate and consultative approach to customers
• A positive attitude and driven nature
• A passion and enthusiasm for our products, nutritional supplements, natural beauty and healthy living
• The ability to undertake computer-based study to support the product knowledge required to achieve an accredited qualification
• Basic IT skills to use iPads to review products and solutions with customers
• The ability to effectively multi-task

Job Type: Permanent

Salary: From £10.67 per hour

Benefits:

• Cycle to work scheme
• Employee discount
• Store discount

Schedule:

• 8 hour shift
• Overtime
• Weekend availability

Supplemental pay types:

• Performance bonus

Ability to commute/relocate:

• London, W1S 1NR: reliably commute or plan to relocate before starting work (required)

Experience:

• Retail sales: 1 year (preferred)
• customer service: 1 year (preferred)

Work Location: One location