First Line Support
Role Overview & Responsibilities
About us
ITGUYS London is a small Managed Service Provider (MSP) based in London. We provide awesome tech support to innovative and varied businesses in London.
Our work environment includes:
- Modern office setting
- Relaxed atmosphere
- Growth opportunities
We require an individual to perform 1st line support as part of our growing IT team. This position is responsible for answering incoming phone calls, dispatching incoming ticket requests to the tech team, and other technical support functions. The successful candidate will have an impeccable work ethic, be efficient in identifying and resolving issues, and have experience in the IT industry. This is a full-time position with a competitive salary and opportunities for training and development. Find out more about the role by visiting www.itguys.com/current-vacancies/
Job Type: Full-time
Salary: £31,000.00-£33,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Education:
- A-Level or equivalent (preferred)
Experience:
- Technical support: 1 year (preferred)
Work Location: In person
Frequently Asked Questions
How do I apply for the First Line Support position at ITGUYS London?
Click the “Apply for this Position” button on this page to submit your details directly to ITGUYS London's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in London, England with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.