Customer Service - After Hours
Role Overview & Responsibilities
After-hours Support
Work hours: 2PM - 9AM daily (Monday to Sunday)
Responsibilities:
>Take voice/ video calls and answer guest's messages
>Available to be called out to go to the property when needed (call out fee of £35 will be applied)
*You will be paid per hour of ACCUMULATED PHONE TIME based on call logs
*You will be paid per hour of ACCUMULATED TIME you respnd to messages based on message time logs
*No calls/no messages=no pay
The property is a 4-bedroom house. Each bedroom being let short-term (2 days - 1 month). You will get calls/ messages from guests needing help usually to ask how to access the property, how to use the smartlocks, ask where the keys are, how to turn on heating, etc.
Salary: £20.00-£35.00 per hour
Benefits:
- Work from home
Schedule:
- Day shift
- Holidays
- Night shift
- Weekend availability
Supplemental pay types:
- Tips
Reference ID: After hours support
Frequently Asked Questions
How do I apply for the Customer Service - After Hours position at Jph property ltd?
Click the “Apply for this Position” button on this page to submit your details directly to Jph property ltd's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in London, England with potential relocation and visa sponsorship considerations for qualified candidates.
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