O
Care Assistant (Days and Nights)
Orchard Care Homes
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Business Travel Consultant
Work Model
📍 Ardrossan, Scotland
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
Role Overview & Responsibilities
A position has arisen for a Business Travel Consultant within a small busy hotel booking agency based in Ayrshire. As a Business Travel Consultant you will take inbound calls from clients & hotels. You will be responsible for taking hotel enquiries over the phone or via email from clients and implementing into our in-house reservations system, along with taking queries from hotels, still working as part of a team to provide a great customer service.
Responsibilities include:
* Handling inbound calls from clients and hotels
* Booking/Cancelling hotel accommodation as requested
* Offering expertise advice and knowledge about hotels
* Ensure telephone enquiries are dealt with accurately to establish the requirements, in order to deal with the enquiry efficiently
* Working to targets
* Processing Hotel Invoices
Candidate Requirements:
* Previous telephone experience is required but not essential
* Passionate about hotels & travel
* Excellent verbal & written communication skills
* Computer literacy is essential
* Great attention to detail & accuracy
* Ability to work under pressure in a fast paced environment
* Strong Team Player
This position is permanent & full time, working the hours of 09.00am to 5.30pm Monday to Friday
Job Types: Full-time, Permanent
Salary: From £20,000.00 per year
Benefits:
- Employee discount
- On-site parking
Schedule:
- 8 hour shift
Experience:
- Travel Agents: 1 year (preferred)
Work Location: In person
Reference ID: Key101
Frequently Asked Questions
How do I apply for the Business Travel Consultant position at Key Reservations?
Click the “Apply for this Position” button on this page to submit your details directly to Key Reservations's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Ardrossan, Scotland with potential relocation and visa sponsorship considerations for qualified candidates.
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