IT Service Technician

Job title: IT Services Technician

Required: April 2023

Location: Kings’ School, Winchester

Salary: Grade D* £23703.00 - £26401.00*

Hours: 37 hours, 52 weeks

We are looking for an enthusiastic and reliable IT Services Technician to join our excellent School IT

Services team from April 2023. You will assist the IT Services Manager with the administration and management of the school’s IT service delivery and the delivery of timely IT support.

Kings’ is an exciting and rewarding place to work: our pupils are keen to learn and succeed; they appreciate the support and dedication of the whole school. You will have a passion for supporting our teachers and in turn the learning of our pupils, and a desire to play a central role in our school mission: inspiring futures, exceptional character, and academic excellence.

The successful candidate will:

• Be able to think in a logical and systematic manner
• Have great interpersonal skills and be able to develop good working relationships with internal and external stakeholders
• Have a high level of personal integrity and confidentiality
• Be someone who is totally aligned with our values and mission. if you are the type of person who fits with our culture, you will love working here.

Job Description

Job purpose, including main duties and responsibilities:

• To resolve raised tickets effectively, in good time and with details of what is being done to resolve the issue/problem.
• Maintain school MFDs and printers, routine checks for toner (waste) levels and paper.
• To collect empty toner and liaise with our approved recycling provider.
• To maintain a stock level of MFD staples.
• To ensure computers / laptops are operational and functional, checking for missing keyboards/mice, any damaged equipment.
• To assist in the set-up, configuration and installation of new IT equipment.
• To maintain classroom audio setups, interactive display screens and laptop docking stations.
• To manage the daily loaning out of IT equipment to staff and students, such as student loan laptops and recording these loans.
• To assist staff and students with password resets.
• To assist staff and students with any online resource access.
• To maintain and update the IT asset register and apply school asset tags to any new IT equipment.
• To maintain our stock level of peripherals, such as keyboards, mice and headphones.
• To assist with hall assemblies where projector and sound setup is required.
• To arrange collection of end-of-life IT equipment with our approved recycling provider.
• To maintain several laptop trolleys located around the school and ensure these are being charged correctly.

For further information and to apply for this position, please visit our website.

Please submit your application to, recruit@kings-winchester.hants.sch.uk

Closing Date: Midday Thursday, 23 March 2023

Interview Date: Week commencing 27 March 2023

Job Types: Full-time, Permanent

Salary: £23,703.00-£26,401.00 per year

Benefits:

• Free parking
• On-site parking
• Sick pay

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Work Location: In person

Expected start date: 17/04/2023