P
Logistics Administrator
Pratap Partnership
IT Support Apprentice
Work Model
📍 London, England
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
Role Overview & Responsibilities
Opportunity information
Salary £19000 per year
Duration 16 months
Advert closing date 09/03/2023
Description
Unmind are looking for someone to join their IT team to assist with providing first-class IT service support to all Unminders. This is a great opportunity for anyone who wants to take their first steps into the world of IT as a career with an initial focus on 1st line IT support.
To meet the requirements of the Level 3 ICT apprenticeship programme you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
Skills required
Array
Future prospects
Full-time employment within the Unmind team.
London, London, England, SE1 1LB
Salary £19000 per year
Duration 16 months
Advert closing date 09/03/2023
Description
Unmind are looking for someone to join their IT team to assist with providing first-class IT service support to all Unminders. This is a great opportunity for anyone who wants to take their first steps into the world of IT as a career with an initial focus on 1st line IT support.
- Responding to and managing 1st line support tickets and queries via our IT service desk logging system, remotely and in person, and keeping users consistently updated.
- Setting up new users with all necessary accounts and closing down leavers.
- Provide speedy and reliable support and troubleshooting for software applications.
- Allocate, configure, and manage new starter and leavers equipment and maintain asset registers.
- Investigate, diagnose, and resolve endpoint device issues for Mac OS and Windows-based machines.
- Support printing and audio/visual office facilities.
- Work closely with the Information Security team to deliver a first-class and secure service for end users.
- You’ll need to attend an online Zoom screening interview with our Talent Team (don’t worry, we’re a friendly bunch!) and pass initial assessments in Maths and English.
- You will need to be within a commutable distance to the office location listed.
To meet the requirements of the Level 3 ICT apprenticeship programme you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
- Formal training, including online learning and internal learning events
- 1-2-1s with your coach and line manager
- Observing and shadowing colleagues
- Writing up learning reflections for your portfolio
Skills required
Array
Future prospects
Full-time employment within the Unmind team.
London, London, England, SE1 1LB
Frequently Asked Questions
How do I apply for the IT Support Apprentice position at LDN Apprenticeships?
Click the “Apply for this Position” button on this page to submit your details directly to LDN Apprenticeships's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in London, England with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.
