Assistant Hotel Manager
Role Overview & Responsibilities
We are looking for an Assistant Hotel Manager with a strong background in front-line management and customer service. The ideal candidate has worked in a similar role with hotels in the past and has a demonstrated track record of success. This position requires flexibility, creativity, and the ability to make quick decisive decisions. We're looking for someone who can work independently as well as effectively with a team, and is able to effectively manage the daily operations of their hotel in the absence of the Hotel Manager.
Responsibilities:
- Handle general enquiries and complaints.
- Handle room service orders, including serving meals and beverages to customers who order from the comfort of their rooms.
- Be a point of contact for guests and other hotel employees.
- Answer questions about hotel amenities, policies, and services.
- Offer to help guests with special travel arrangements and other requests.
Job Type: Full-time
Benefits:
- Discounted or free food
- Employee discount
- Flexitime
- Free parking
- Gym membership
Schedule:
- Flexitime
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- WN12XN: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Frequently Asked Questions
How do I apply for the Assistant Hotel Manager position at Macdonald Hotels Limited?
Click the “Apply for this Position” button on this page to submit your details directly to Macdonald Hotels Limited's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Wigan, England with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.
