Puma Retail Supervisor

YOUR MISSION

• Ensure together with the Store Management team that the Store achieves or even exceeds sales, KPIs and profitability goals through the effective use of short and long-term planning, expense control, sales and service
• Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Assume responsibility for accurately processing sales, exchange, and refund transactions at the cash desk while ensuring the adherence of Discount Policy & Procedures
• Support the Store Manager in the recruitment, training, developing, coaching, motivating and retaining of high performing, results driven team members
• Manage and monitor Loss Prevention education and awareness programs; Assume responsibility for Loss Prevention and Operational compliance within the Store
• Ensure that all Visual Guidelines are executed and maintained and that the visual presentation of the Store always meets PUMA standards

YOUR TALENTS

• 1-2 years of management experience in a focused, customer service oriented retail environment (preferably Apparel/Footwear)
• Passion for PUMA Brand
• Customer oriented, reliable and friendly personality
• Interpersonal, communication and (self-)motivational skills
• Strong organizational and time management skills
• Ability to present information to large groups
• Commercial and financial acumen
• PC-literacy, general MS-Office Knowledge including the use of Outlook, Word, PowerPoint, Excel and Internet

YOUR BENEFITS

• Competitive salary with possibility to earn additional monthly bonus
• Generous employee discount in PUMA Stores and puma.com
• Access to on and off job trainings and workshops
• Employee Assistance Programme