Customer Service Assistant

Customer Service Assistant

Cardiff

Full Time

A background in customer service and or sales is preferred. However, our client hires on attitude, passion and personality, so previous customer service or sales experience is not paramount! This is a very customer-centric role, so you’ll need to be confident and comfortable interacting with customers face to face. They are looking for individuals that will go above and beyond to deliver and who are determined to be the best.

Customer Service Assistant Role

As a Customer Service Assistant, you will be the face and voice of their clients. You will be responsible for engaging customers and promoting clients' products and services. You will effectively be a brand ambassador, learning and maintaining strong product knowledge to deliver presentations and represent clients in a confident, charismatic and professional manner.

Your day will be a variety of office-based work and field-based customer and client meetings, and one promise they make is that no two days are alike.

Customer service Assistant Requirements:

• Able to commute to the office in Cardiff (This role cannot be done remotely)
• Excellent communication skills, both verbally and written
• Basic IT skills
• Ability to work independently and as part of a team
• Capability to think outside the box and get creative
• A strong work ethic and desire to go above and beyond to meet all targets and objectives

Our client’s values represent who they are, what they stand for, and how they behave. While they come from diverse backgrounds and cultures, their values are what they have in common. They’re are looking for go-getters, self-starters, pacesetters, team players, trailblazers, game-changers who will be confident handling all aspects of our client's acquisitions. They carry out sales and marketing activities in B2B and residential areas dependent on the client and the products and services.

If you’ve read this far, you know what to do now, click the 'APPLY' button.

What happens next: A member of our team will be in contact with shortlisted candidates within the next 3-4 working days to arrange a suitable time to complete an interview.

All interviews are carried out online via Zoom at this time. Their office is based in Cardiff and if successful, you will be required to commute to their office daily. This position cannot be done remotely. This is an immediate start opening so we will be contacting successful applicants within 3-4 working days, so keep an eye on your emails.

Actively considering candidates from varying backgrounds, including retail, cashiers, servers, administration/receptionist, warehouse, cleaning, HGV drivers and many more.

Hiring Immediately.

Job Type: Full-time

Salary: £350.00-£450.00 per week

Benefits:

• Company events
• Employee mentoring programme
• Referral programme

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Cardiff: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: LW