B
CASEWORK ASSISTANT IMMIGRATION DEPARTMENT
Bankfield Heath Solicitors
Service Desk Analyst
Work Model
📍 London, England
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
Role Overview & Responsibilities
An opportunity has arisen for a permanent 1st level support analyst to join the IT Service Desk (Band 4 subject to AfC evaluation).
You'll be part of a small busy team dealing with all the trust's IT support needs so a good understanding of technology is essential. You should have worked in a similar role and be able to demonstrate experience of dealing with users over the phone, via email and face to face. A commitment to a high standard of customer service is essential together with an awareness of ITIL. A calm and friendly presence and the ability to translate IT jargon into clear English are also important attributes. If you want to be a key member of the IT team that supports a world-leading hospital then we would like to hear from you.
The service currently operates Monday to Friday between 8.00am - 6.00pm daily and you will be part of the rota system and the posts are based on site.
Interviews will be held week commencing 22nd May.
Frequently Asked Questions
How do I apply for the Service Desk Analyst position at Moorfields Eye Hospital NHS Foundation Trust?
Click the “Apply for this Position” button on this page to submit your details directly to Moorfields Eye Hospital NHS Foundation Trust's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in London, England with potential relocation and visa sponsorship considerations for qualified candidates.
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