Passenger Assistant

Job Title: Passenger Assistant

Salary: Up to £21,968 per annum, pro rata

Grade: CD

Hours: 30 per week

Contract Type: Permanent, Term Time Only

Weekend Working: No

Interview Date: TBC

Venue for Interview: Jesmond House

The Integrated Passenger Transport Operations Team is responsible for the safe and efficient use of over 80 minibuses to transport people in North Yorkshire. The team comprises approximately 300 drivers and passenger assistants that operate at locations throughout North Yorkshire. The team delivers approximately 250,000 passenger journeys per year including 20,000 wheelchair user journeys. The transport provided enables people to access schools, day centres, learning opportunities, supported employment and other meaningful activities in our community.

We also undertake registered local bus services and community transport journeys. We are looking for caring, flexible and committed people to help us provide this transport. You will be responsible for the safety of passengers during these journeys and will ensure that the passengers board and alight safely as well as ensuring that any safety equipment is used correctly.

Full training in the use of all safety equipment will be provided.

You will need good communication skills as you will liaise daily with the passengers, carers and establishment staff.

Experience is not essential however, some experience of assisting in accessible vehicles or working in a similar role would be an advantage for this position.

We have a vacancy for an Established Passenger Assistant at 30 hours per week on a permanent term time only contract. This Vacancy is in the Harrogate area.

The typical 30-hour week would be 7am to 10am and 2pm to 5pm. These hours may vary to fit the needs of our customers. The hours will be worked from Monday - Friday. The role will involve split shifts. Please note that the advertised salary is the full-time equivalent rate.

We offer a comprehensive training package including the Passenger Assistant Training Scheme (PATS) Basic First Aid and Managing Challenging Behaviour.

This post involves access to vulnerable service users and if you were offered the position, you will be required to undergo an Enhanced Disclosure & Barring Service (DBS) background check.

The role will require you to be flexible to fit in with Integrated Passenger Transport demand.

For further information please contact Kate Stapleton on Kate.Stapleton@northyorks.gov.uk.

Key Documents:

Job Description

Rewards Brochure

NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.

We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.

North Yorkshire Council (NYC) advertise vacancies on behalf of schools and external organisations (third parties) in North Yorkshire. NYC are not responsible for the recruitment/employment practices of third parties and accept no liability in relation to the vacancy and any subsequent recruitment/employment processes. Enquiries regarding the vacancy or practices should be made directly with the third party.