T
Summer Staff
The Cat & Fiddle, Hinton Admiral
Customer Service Assistant
Work Model
📍 Haywards Heath, England
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
Role Overview & Responsibilities
Customer Service Assistant Required – Immediate Starts Available!
Ontrak Recruitment & Training are currently seeking committed and outgoing applicants to join our valued and long-standing clients on the Railways.
Competitive rates of pay and a great opportunity to kick start your career within the railway.
Job Role: Train Dispatcher
Location: Haywards Heath Station (RH16 1DJ)
Pay rate: £10.42 - £16.47 per hour
Hours and Days: Vary between Monday – Sunday.
What makes working for Ontrak so good?
We pay for your training! You will receive customer service training, provided by experienced railway trainers. You will also have a dedicated member of our staff to work closely with you throughout your career with us.
What does a train dispatcher do?
- Work alongside the dispatch team in making sure that trains depart from the station safely and on time.
- Always provide an impeccable customer service experience to customers and passengers.
- Be the face of the company by wearing the correct uniform and ID always.
- Carry out Bus Liaison duties during engineering works.
- Ensure that the safety of others and the area around them is clear from obstruction.
- Report any anti-social behaviour with little disruption to other passengers as per the Railway Byelaws.
Essential Requirements
- You must hold valid ID and have a full national insurance number.
- You Will be required to pass a drug and alcohol screening
Job Types: Full-time, Temporary contract
Salary: £10.35-£16.47 per hour
Benefits:
- Free or subsidised travel
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekend availability
Application question(s):
- Are you able to reliably commute to and from Haywards Heath Station?
Work Location: In person
Frequently Asked Questions
How do I apply for the Customer Service Assistant position at Ontrak Recruitment?
Click the “Apply for this Position” button on this page to submit your details directly to Ontrak Recruitment's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Haywards Heath, England with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.
