S
Administration Assistant
Southampton City Council
Dutch Speaking Customer Service Champion
Work Model
📍 Colchester, England
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
Role Overview & Responsibilities
- Join a team looking to expand into new markets globally.
- Great potential for career progression in customer service.
About Our Client
The client's Customer Service team is based in Essex - Colchester. They are looking for a Dutch Speaking Customer Service Champion to represent the Danish market in their growing team. A retail company specialising in Sports and Nutrition products, the client is looking for someone to handle customer queries efficiently and professionally.
Job Description
The main responsibilities of a Dutch Speaking Customer Service Champion:
- Managing customer queries via telephone, email and live chat on a day to day basis.
- Updating customer's orders and accounts via online and in-house databases.
- Checking and amending live orders were appropriate.
- Liaising with couriers via telephone and web regarding customer's deliveries.
- Delivering a first-rate customer service experience in all cases.
- Keeping emails up to date with a response time of 1 hour.
- Continuously achieving team KPI targets for telephone calls, customer satisfaction and coaching.
- Carrying out any other ad hoc duties requested by your line manager to support the customer service function.
The Successful Applicant
The successful Dutch Speaking Customer Service Champion:
- Enthusiastic and bubbly personality.
- Fluent in Dutch both written and verbal communication.
- Ability to communicate professionally via telephone and email.
- Strong team player and flexibly in regards to working hours.
- Affinity to sports nutrition and/or fitness is an advantage.
What's on Offer
What is on offer for a Dutch Speaking Customer Service Champion:
- 60% company discount
- Company pension
- Perk Box subscription
- Cycle to Work scheme
- Summer working hours
- Medical Cash Plan
- Great company culture with staff socials
- Hybrid work
Frequently Asked Questions
How do I apply for the Dutch Speaking Customer Service Champion position at Page Personnel?
Click the “Apply for this Position” button on this page to submit your details directly to Page Personnel's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Colchester, England with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.
