B
Crew Member
Burger king
Communication and Content Support Agent (m/f/d)
Work Model
🌐 100% Remote
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
Role Overview & Responsibilities
We trust you in these areas:
- Reservations related tasks such as handling communication for the brand
- Handle complaint emails and follow up with property and ensure complaint is resolved
- Managing property content on all booking channels via our content management tool
- Streamline general website updates coming from E commerce and Marketing
- Overseeing room type descriptions and related translations internal and external
- Audits on online appearance on all public booking channels (eg. Website, OTA´s, GDS)
- Audits on brand reputation throughout guest journey (phone lines, communication pieces, etc.
- Reporting daily business, occurring issues and important information to the HORs
These are your talents:
- Experience - you've already worked in a similar role
- Software skills - you are familiar with Microsoft Office
- Plain speaking - you are in contact with guests, customers and teams in English
- Responsible and communicative - you enjoy being part of the team
This is how we work together:
- Appreciative remuneration - supplemented by individual pension plans if desired
- Flat hierarchies - your opinion counts
- Further education - internally we are happy to promote your talent
- Your birthday - is your additional day off
- Health - we support your membership in a fitness club
The working atmosphere in our Penta Hotel? Simply relaxed! Nevertheless you need some time out. We would like to invite you and your companion for two nights a year in one of our hotels. Your friends and family are welcome and get a discount.
Have a look around. You like it with us? We are looking forward to receiving your application documents!
Frequently Asked Questions
How do I apply for the Communication and Content Support Agent (m/f/d) position at pentahotels UK?
Click the “Apply for this Position” button on this page to submit your details directly to pentahotels UK's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
Yes, this role is 100% remote and open to qualified professionals across eligible global regions.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.
