S
Business Administrator
SSAT (The Schools, Students and Teachers network)
P
Technical Customer Support Administrator
Work Model
📍 Horsham, England
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
Role Overview & Responsibilities
- Are you an organised individual who can work at pace?
- Pride yourself on your excellent Customer Service skills
- Great attention to detail and hands-on?
Pineapple Careers are proud to be partnering with a family-run business based in Horsham who are looking to recruit a Technical Customer Support Administrator on a full time, permanent basis. Are you an organised individual who can work at pace? Pride yourself on your excellent Customer Service skills? Great attention to detail and hands-on? Then we would love to hear from you! This is a fantastic opportunity to be a part of a supportive team and an organisation that really looks after its employees!
Key Responsibilities:
- First point of contact for all customers
- Providing technical solutions to suit each customer's needs
- Helping customers understand the products and services offered
- Qualify incoming leads over the phone or via email
- Respond to all customer queries in relation to their orders
- Sending quotations
- Processing and managing sales orders
- Creating sales proposals including pricing and contract terms
- Ensuring all orders are fulfilled on time
- Maintain and update the database
- Help keep all projects on track
- Troubleshooting any issues that may arise
- Working collaboratively with other teams to facilitate customer orders
- Handling queries via the telephone or email
- Organisation
- Eye for detail
- Team player
- Be able to work to deadlines
- Accurate
- Ability to multi-task
- Customer-focused mindset
- Ability to prioritise your own workload
- Excellent written & verbal communication skills
- Committed
- Problem-solving skills
- An appreciation for gadgets & technology
- Able to build and maintain strong and lasting relationships with customers
- Confident with all aspects of Microsoft Office
- Proactive
- Up to £32,000
- Monday to Friday, 09.00 – 17.00 or 08.30 – 4.30
- Training & Clear Career Progression
- Pension Contribution
- 21 Days Annual leave plus Bank Holidays
- Guaranteed growth industry
- Free Parking
- Brand new office with top-spec equipment
- Horsham
Pineapple Careers are acting as an Employment Agency in relation to this role.
Technical Customer Support Administrator, Customer Support, Technical Support Administrator, Administration, Admin, Administrator, Sales Administrator, Customer Service, Sales Admin, Order Processing, Sales, Customer Service Executive, Consultative, Coordinator, Orders, Customer Support Administrator, Admin Support, Quotes, Coordinating, Office Admin, Admin, Customer Service, Administration, Microsoft Office, Horsham.
Frequently Asked Questions
How do I apply for the Technical Customer Support Administrator position at Pineapple Careers?
Click the “Apply for this Position” button on this page to submit your details directly to Pineapple Careers's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Horsham, England with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.
