CSR (Customer Service Representative)
Role Overview & Responsibilities
Skills Training Group are an award-winning training provider with centres based in Paisley & Dalgety Bay, Fife. We deliver a range of technical courses aimed at gas engineers, electricians and plumbers, as well as short courses such as First Aid and Health & Safety training.
Role is based in our Paisley Headquarters.
Due to continued success we are recruiting a new member to join our highly skilled customer service team. The successful applicant will form part of a highly motivated and fast paced Team planning and arranging training for both local and National clients to an excellent standard.
Activities will include preparing assessment/training paperwork, ensuring classrooms are fully prepared, securing new business, logging clients onto our systems, responding to incoming enquiries and outbound activities. Attention to detail and a strong passion for delivering exceptional customer service i.e. verbally, written and face to face communications is key to this role. Taking payment transactions, course bookings and training area preparation will be amongst some of the varied activities required.
Previous experience with Salesforce whilst not essential would be an advantage.
Excellent timekeeper.
Must be a Team player.
Job Types: Full-time, Permanent
Salary: From £21,000.00 per year
Benefits:
- Company pension
- On-site parking
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
COVID-19 considerations:
In line with our COVID - 19 Policy we will expect the applicant to look after the safety of clients and staff visiting each of our Centres.
Work Location: In person
Reference ID: Skills Training Group CSR Paisley
Frequently Asked Questions
How do I apply for the CSR (Customer Service Representative) position at Skills Training Group?
Click the “Apply for this Position” button on this page to submit your details directly to Skills Training Group's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Paisley, Scotland with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.
