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Information Systems Support Desk Officer
Work Model
📍 Southampton, England
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
Role Overview & Responsibilities
We are seeking an Information Systems Support Desk Officer to join our busy Information Systems Support Desk Team. We provide Clinical Applications support to all Solent staff in Southampton and Portsmouth.
The successful applicant will provide support to the Manager and a team of Support Desk Analysts in managing Smart Cards, Clinical Applications, primarily SystmOne, but also the Inform system, NHS eReferrals, and other Portsmouth Hospitals Trust and University Hospitals Southampton clinical applications. You should be a quick learner, organized, and an excellent communicator. You will need to have a flexible, friendly and approachable attitude and be an enthusiastic team player who has an eye for detail.
You should have a positive approach to customer care, be able to prioritise your workload and manage your time efficiently.
Training and support will be given to the right candidate although experience of Clinical applications, mainly SystmOne, is desirable. Community and Mental Health service experience is beneficial, but not essential.
Applicants must have excellent IT skills and be prepared to work in other bases when necessary.
Due to the nature of the post it is expected that you will have access to a car, a full driving license and insurance for business use.
Frequently Asked Questions
How do I apply for the Information Systems Support Desk Officer position at Solent NHS Trust?
Click the “Apply for this Position” button on this page to submit your details directly to Solent NHS Trust's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Southampton, England with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.
