E
Bicycle Build / Mechanics
Encore Personnel
S
Service Advisor
Work Model
📍 Newcastle upon Tyne, England
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
Role Overview & Responsibilities
Service Advisor
Stratstone Jaguar Land Rover Newcastle
Salary of £24,298 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services
Can you bring a passion for incredible customer service to a new career as Service Advisor at Stratstone Jaguar Land Rover Newcastle ?
As the UK’s leading luxury automotive retailer, we’re dedicated to providing an unparalleled premium experience for our customers. We’re looking for someone to truly make an impact and bring our vision to life, emulating our rich automotive heritage and ensuring every customer visit is unique and tailor-made.
Our Associates are what separate us from the competition; the people who make a difference to our environments, our customers and their experience. As a Service Advisor, you’ll take care of our customers’ service bookings, whilst offering advice and keeping customers fully informed throughout the time their car is with us.
What does the role of Service Advisor involve?
- Provide estimates for work, and book in service and repair work for our customers’ vehicles
- Advise on a recommended course of action to our customers, and accurately invoice for any work carried out
- Keep our customers fully informed of all available extras, accessories and value products, whilst maximizing the opportunity to upsell
What qualities do I need to succeed in the Service Advisor role?
- Background in customer service and an interest in the automotive industry, whether above or below the bonnet
- Flawless organisation skills, and confidence with using computer systems
- Experience of sales, with the ability to maintain customer service levels whilst meeting KPIs and deadlines in a fast-paced environment
- Dedication to providing an incredible service, with a passion for making our customers happy!
As a Stratstone Associate, you’ll enjoy a competitive salary and a stunning environment to work in. Being a part of one of the UK’s leading automotive retailers, Pendragon, you’ll also have the option to treat yourself thanks to our exclusive Associate offers, from high street discounts to new car deals. If this sounds like a perfect fit for you, then apply today and start your career with us.
Job Types: Full-time, Permanent
Salary: £24,298.00-£29,098.00 per year
Work Location: One location
Frequently Asked Questions
How do I apply for the Service Advisor position at Stratstone Jaguar Land Rover?
Click the “Apply for this Position” button on this page to submit your details directly to Stratstone Jaguar Land Rover's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Newcastle upon Tyne, England with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.
