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Customer Success Manager
O'Reilly Media
Customer Service Advisor
Work Model
📍 Sheffield, England
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
Role Overview & Responsibilities
Customer Service Advisor
Pay rate £11.49 per hour
Monday – Friday
Zero-hour contract – Flexible around you
Sparks Teaching Services – A subsidiary company of The Sheffield College
About you
Are you looking for an organisation that really cares about its staff and students? Are you looking for a new opportunity to work Monday - Friday, with no late nights and is highly flexible? Then this role could be the perfect opportunity for you and to start your career with The Sheffield College as a Customer Service Advisor.
The Role
Here at the Sheffield College our students are at the heart of everything we do and this role is pivotal to this. In your role as Customer Service Advisor, you will be instrumental in supporting our staff and students to deliver excellent customer service both face to face and over the phone, providing information, advice and guidance. Guiding our students through every step of their learning experience with us, helping them feel supported and excited throughout.
Do you have the ability to build relationships with our staff and students? Have experience of working in a service delivery role, a professional attitude and confident with IT systems? If so we want to hear from you.
Benefits
We offer a wide selection of benefits in return for the work that you will do, such as
- Working Monday – Friday, no late finish times.
- Free car parking onsite
- Continuing Professional Development
- TOTUM card with great offers and discounts
Next Steps
Closing Date: 31/03/2022
Interview Date: We are looking for people to start ASAP and interviews will be arranged as soon as possible.
As an Investors in Diversity employer we encourage applications from everyone and value diversity in our workforce. Also, as a Disability Confident Leader we are committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
We are an employer who are committed to safeguarding and promoting the welfare of students. Successful applicants will be required to have an enhanced DBS check and will be subject to safer recruiting procedures.
Please click the box above to view the job description, person specification and notes of guidance. If you are accessing this advert on your mobile device, the box will be replaced by a button.
To apply please click apply and follow the links and complete the online application. For queries regarding the application process please contact People Operations Team via email CV’s currently not accepted.
Frequently Asked Questions
How do I apply for the Customer Service Advisor position at The Sheffield College?
Click the “Apply for this Position” button on this page to submit your details directly to The Sheffield College's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Sheffield, England with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.
