Visitor Services Assistant

The Sherlock Holmes Museum is looking for a part time Visitor Service Assistants to work in the home of London's most famous character.

An ideal candidate should be passionate about Sherlock Holmes and have read the stories. As well as friendly and outgoing, with the ability to communicate with people from all walks of life.

Excellent team player, comfortable to working in a busy environment, yet remain calm under pressure.

Above all, it is an opportunity to use your transferable skills and deliver an exceptional customer services and a positive experience to our visitors.

Duties include:

- Serving customers and selling products

- Keeping the shop floor well-presented and tidy

- Restocking and replenishing shelves

- Ensuring the smooth-running of the shop

- Providing excellent customer service

- Delivering short tours & talks

- Delivering a confident and informed welcome to all visitors at all times

Interviews are currently via Zoom and are taking place as soon as possible.

After interview, five days training will be provided for the successful candidates. A fixed term contract will be given (end of contract is the 4th September 2023), conditionally to successful completion of training days.

Hours: 9-6, 9-3 or 11:45 - 6 (12-20 hrs a week contract with the option to work more hours if needed) 2 days a week minimum.

Ladies must wear a Victorian dress & apron. (Provided by the museum)

The Gentleman’s a waistcoat, tie and shirt as well as victorian police uniform.

Please apply as soon as possible with a CV include a covering letter.

Due to the nature of the business you are not able to take holidays during UK school holidays.

Only successful candidates will be contacted.

Job Type: Part-time

Salary: £11.00 per hour

Benefits:

• Employee discount

Schedule:

• Day shift

Work authorisation:

• United Kingdom (required)

Work Location: One location