Customer Service Advisor - Email, Phone and Livechat
Role Overview & Responsibilities
Customer Service Advisor - Full Time/Permanent
Glasgow City Centre
£23,000
Hybrid working after initial training is complete
We are currently recruiting for a client who are a leading business within the communications industry. They are an award winning company and leading provider within several business markets.
Role:
- You will be speaking to clients via phone, live chat and email
- You will act as the prime customer contact point for all query types
- Keeping clients up to date throughout
- Escalating issues in a timely manner
- Handle and resolve end to end customer enquiries aiming for a first time fix
- Clearly communicate timelines
- Liaise with internal teams
- Actively manage the back office/admin to make sure that customer service levels are met
Apply now and a member of the team will be in touch to discuss your application!
Job Types: Full-time, Permanent
Salary: £23,000.00 per year
Benefits:
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Work Location: One location
Frequently Asked Questions
How do I apply for the Customer Service Advisor - Email, Phone and Livechat position at Uniting People?
Click the “Apply for this Position” button on this page to submit your details directly to Uniting People's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Glasgow, Scotland with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.
