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Uniting People U

Customer Service Advisor/ IT Support

🏢 Uniting People

📍 Manchester, England ✈️ Visa Sponsorship Available 🕒 Today
Work Model
📍 Manchester, England
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
🛡️
Verified Direct Employer Opening: You are applying directly to Uniting People's hiring pipeline without recruitment agency markups.

Role Overview & Responsibilities

Customer Service Advisor/ IT Support
Full Time/Permanent
Trafford Park
£23,000 salary

Start Date: February/Mach 2023

Role:

  • You will be speaking to clients via phone, live chat and email
  • You will act as the prime customer contact point for all query types
  • Keeping clients up to date throughout
  • Escalating issues in a timely manner
  • Handle and resolve end to end customer enquiries aiming for a first time fix
  • Clearly communicate timelines
  • Liaise with internal teams
  • Actively manage the back office/admin to make sure that customer service levels are met

Benefits:

  • 25 days holiday + Bank Holidays
  • Option to buy/sell holiday days
  • Great progression opportunities - move to management of specialize within a certain team
  • Company bonus
  • Pension Scheme
  • Life Assurance
  • Income protection
  • Childcare vouchers
  • Enhanced maternity/adoption leave
  • Online discounts
  • Eyecare vouchers
  • Paid time off for volunteering

Apply Now!

Job Types: Full-time, Permanent

Salary: £23,000.00 per year

Benefits:

  • On-site parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme

Work Location: One location

Frequently Asked Questions

How do I apply for the Customer Service Advisor/ IT Support position at Uniting People?

Click the “Apply for this Position” button on this page to submit your details directly to Uniting People's recruitment pipeline without agency fees or intermediaries.

Is this role eligible for remote work or international relocation?

This position is based in Manchester, England with potential relocation and visa sponsorship considerations for qualified candidates.

Are there any fees to apply through Jobflixs?

No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.

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