J
CHEF DE PARTIE
J.W. Lees
Inbound Customer Service Agent
Work Model
📍 Widnes, England
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
Role Overview & Responsibilities
Do you want to be a part of a team looking after a large customer base striving to give the best customer service experience. Working within a great environment with options to progress further with the company.
Salary + Bonus
Salary:£22,700 + Attendance bonus paid £375 each quarter (95% attendance) £24,200
Bonus:
Attendance Bonus: £375 per quarter
Upselling Bonus (No Sales targets/pressure) – £150 average
Working Hours:
Rotational Shift Pattern – 2 weeks
Week 1 - Monday to Friday – 9am until 5.30pm
Week 2 – Monday to Friday – 8.30am until 5.00pm
What is on offer:
- Bonus Structure
- Free parking
- 22 days’ holiday PLUS bank holidays
- Pension scheme
Key Responsibilities:
- Work as part of a team to maintain and support performance across the campaign
- Build strong relationships with customers
- Find resolutions to customer issues
- Promote the business in a professional manner
- Provide great customer service
- Take ownership for each call and reach the best possible outcome for the customer
Job Types: Full-time, Permanent
Pay: From £22,700.00 per year
Benefits:
- Company events
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
- Quarterly bonus
Ability to commute/relocate:
- Widnes: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer service: 1 year (required)
Work Location: In person
Reference ID: SB/TC
Frequently Asked Questions
How do I apply for the Inbound Customer Service Agent position at Uniting People?
Click the “Apply for this Position” button on this page to submit your details directly to Uniting People's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Widnes, England with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.
