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Customer Success Manager
O'Reilly Media
Technical Customer Service Advisor (Email, Phone and Livechat)
Work Model
📍 Manchester, England
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
Role Overview & Responsibilities
- Customer Service Advisor - Technical
- Monday to Friday: 8am - 4.30pm/ 9.30am - 6pm
- Trafford Park
- Hybrid working 2 days per week after training
We are recruiting for a client who specialises in communications - Broadband, VoIP, Provisioning, Ethernet, 1st line Support.
You will ideally have strong customer service experience. Whether this be face to face, call centre. The role will require you to work on the phone, email and live chat so previous experience in one/all of these is advantageous.
BENEFITS:
- 25 days annual leave + Bank Holidays
- Buy/Sell up to 5 days annual leave
- Great progression opportunities
- Enhanced Adoption, maternity and shared parental pay
- Enhanced patrnity
- Childcare vouchers
- Tax-Free childcare
- Pension Scheme
- Income Protection
- Cycle to work
- Healthcare Cash Plan
- Company sick pay
- Eyecare and Spectacle Vouchers
Apply now and a member of the team will be in touch regarding the interview process.
Job Types: Full-time, Permanent
Pay: From £23,001.00 per year
Benefits:
- Casual dress
- Company events
- Discounted or free food
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Work Location: One location
Frequently Asked Questions
How do I apply for the Technical Customer Service Advisor (Email, Phone and Livechat) position at Uniting People?
Click the “Apply for this Position” button on this page to submit your details directly to Uniting People's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Manchester, England with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.
