S
Business Administrator
SSAT (The Schools, Students and Teachers network)
Engineering Administrator
Work Model
📍 Wellingborough, England
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
Role Overview & Responsibilities
Wellingborough
Salary £22,791
Role Profile
- Act as a first level point of contact for customers, clients, repair network members, suppliers and partners
- Allocation of daily workload to Vizion engineers
- Receive incoming calls/emails and act promptly, dealing with all enquiries or actions in a professional manner
- Process and resolve networking issues for repairers
- Monitoring of VRN mailbox and deployment of cases to VRN for New Car Replacement
- Maintain all spreadsheets for the Total Loss function, including monthly reporting
- Highlight to line manager any potential process improvements across departments and the network to reduce the level assessment errors
- Through continuous improvement, identify potential company training requirements which would assist in the reduction of repeat failures
- All Catchall cases to be reviewed as first task each day
- To meet agreed targets
- Manage your daily workload to ensure efficiency is maintained
- The completion of duties as required from time to time by the Management Team
- Adhere to stated Company Policies and Procedures and carry out all duties in a way which is consistent with our client's values. Promote data security in and outside of the business at all times, strict adherence to GDPR and information security standards
- General undertaking of ad hoc administration tasks as requested
- To promote our business and that of our clients by providing exceptional and friendly service at all times
- Good knowledge of Microsoft Office
- GCSE Maths and English
- Excellent telephone manner
- Knowledge of Audatex an advantage
- Able to build and maintain relationships
- Ability to work to agreed deadlines, targets and objectives
- Able to work as part of a team as well as autonomously to a high level of accuracy
- Good planning and organisational skills
- First class communication skills
- Good decision maker
- Customer focused – all parties
- Commitment to providing a first-class service to customers, suppliers and partners
Other
Hours: 37.5, Monday to Friday, plus one in four Saturdays (830 to 1230).
Holiday: 21 days, plus statutory bank holidays.
Additional 1 day holiday for your birthday
Benefits: Employee benefits scheme including 24/7 GP service and free counselling sessions.
Free parking.
Close to shops and amenities
Apply to recruitment@vizionnetwork.co.uk
Closing date for applications Wednesday 1st February 2023
Frequently Asked Questions
How do I apply for the Engineering Administrator position at Vizion Network Limited?
Click the “Apply for this Position” button on this page to submit your details directly to Vizion Network Limited's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Wellingborough, England with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.
